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Maintaining composure
Maintaining composure











maintaining composure

What strategies are counterproductive when dealing with objections? If we go in with blanket responses, it can come off disingenuous.”

maintaining composure

Persistence is what then seals the deal for people to jump on board. We also show the added benefit that comes from adding us to their online advertising strategy. We practice active listening and response to ensure that the conversations are always relevant to a customer’s needs. Then we build our relationship around how we can make their business stronger. What strategies are most effective when handling objections from prospective customers?įor us, it’s about getting to the root of why people are hesitant in the first place.

  • Be extremely knowledgeable of your service and how you can help themĭanny Patrick - who has five years of sales leadership experience – said he pairs highly personalized outreach with tenacity to turn a lost cause into a renewal at Machinio.
  • Ask questions, understand the customer's needs.
  • Acknowledge the objection, do not pass over it.
  • So what does it look like in practice to overcome an objection? Getz, Lane, and 12 other sales leaders and teams took us through their approaches, as well as potential traps that can sink a sale. “I believe getting to the objections really brings the client closer to the ‘buy-in,’” she said.

    Maintaining composure software#

    In fact, Kayla Lane - who sells oil and gas software for ENGAGE - actually sees objections as key to a successful sales cycle. The ability to hear concerns and address their root cause - or, at the very least, maintain a good relationship for the long-term - are all extremely helpful skills that set a rep up for success in their career. Listening skills are all the more important when a rep encounters objections from prospective clients. Now, as VP of Corporate Sales at Druva, Getz is still finding value in that advice: a good salesperson is a good listener. “I should listen twice as much as I talk,” he recalled. When he was a kid, Bryan Getz’s father told him he had two ears and one mouth for a reason.













    Maintaining composure